Direct Dispatched Products - Return Policies

We offer a selection of products as direct dispatch or 'drop ship' from certain brands to enable us to offer you a broader range of products and prices. The brands currently working on a direct dispatch basis are Scoot & Ride, Tiba & Marl and Threadbear Designs.

As each company has their own shipping and return policies, we have gathered information here for you to review prior to ordering.

Scoot & Ride Returns Policy

If you wish to return all or part of your order you must notify Mabel & Fox by emailing info@mabelandfox.com within 14 days of delivery. The item(s) must be unused, packaged in the same box and in perfect packaged condition. If the item is simply not suitable Mabel & Fox can arrange a collection, the cost of which will be deducted from your refund. The charge for returning a Scoot & Ride product is dependent on size and weight.

Faulty or Damaged Products

If an item is faulty or is damaged on delivery please notify us by emailing info@mabelandfox.com within 14 days of delivery. Scoot & Ride may be able to arrange a new part to be sent out to you.

Tiba & Marl Returns Policy

If you would like to return your order, you need to do so within 28 days of delivery. Please contact us directly at info@mabelandfox.com to arrange a return.

Any return costs must be paid for by the customer.

Returns should be sent to:

T+M Returns, Frontier House, Pier Road, Feltham, TW14 0TW

Faulty or Damaged Products