SHIPPING

International Shipping

We have relaunched our shipping to Ireland, Jersey and Guernsey. Please note that we send all our parcels DDU - this means that the buyer is responsible for any important duties and taxes. We send our parcels on a Euro economy service either via Parcel Force or Royal Mail.

 

Shipping Update 5th March

We have just restocked and so we may take up to 4 working days to dispatch your order. If your order is urgent then please drop us an email including your order number to info@mabelandfox.com and we will endeavour to get your order out sooner!

 

Shipping Update 31st January 2021

We have moved warehouse!

Thank you so much for your patience whilst we moved warehouse. We are back open again and currently operating the following dispatch time (this will speed up once we're back in the swing of things!):

1-4 working day dispatch 

 

We currently use a range of couriers and services including Parcelforce, Royal Mail and Hermes. At present we have suspended our Express shipping option but it should be back up and running mid February. 

We have suspended all International orders until next month. 

Our shipping prices start from £3.75 for small parcels.  

COVID-19 Update
Our in-house warehouse are working hard to remain open, protect their staff and keep delivering your parcels. At busy periods there might be delays in dispatch times, which of course are out of our control. Our couriers are working hard to deliver your parcels whilst practising safe measures, but of course are prioritising food deliveries and medical packages and so may at times experience delays. 
We are making sure we are keeping a close eye on the situation & should we be advised that it is no longer safe to continue to operate and we will take the necessary measures needed. We are also carefully looking out our recommended delivery times - which of course due to this challenging times can be subject to delays. For example: Royal Mail are experiencing delays in certain areas of up to three weeks, so although your parcel may be sent on a Royal Mail 48 hour service it could be delayed considerably.
Many thanks for your support during this challenging and unsettled time. 
Lea x