Terms & Delivery

Timescale:   Ready to ship items will be dispatched within 1-3 working days. All custom items is 5-7 working days, although we always endeavour to complete your order sooner.  If your order is urgent then please get in touch on mabelandfox@gmail.com and I can give you a more realistic timescale.

Once dispatched it can take 3-5 working days to be delivered. 

Shipping: Shipping Costs will be calculated at Checkout. We charge £3.95 for orders up to £50 and free shipping for anything over this value. All items will be carefully wrapped in tissue paper and sent to you 2nd class recorded. If you have any problems with your delivery, please get in touch and we can send you your tracking information.

Returns: We are always happy to accept a return should you change your mind but please note this term does not apply to any of our personalised products, unless the product is faulty. We are happy for you to send unwashed and unworn products back within 7 days of receipt, via your chosen postage method – preferably recorded. Please note we will only reimburse postage fees for a faulty item. 

Please return your item to Mabel & Fox - 89 Magazine Farm Way, Colchester CO3 4ER. 

 

Personalisation: We encourage you to double check all order details once placed. If you have noticed a mistake with your order details please get in touch within 12 hours and we will be able to change your order. We cannot take responsibility for any mistakes upon ordering.